At LIEF Toys, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handcrafted soft toy, we offer a straightforward return and exchange policy. We believe in building trust and confidence with our customers, so you can shop with peace of mind knowing that we are here to assist you. Our aim is to ensure that you have a positive experience with LIEF Toys, and our team is readily available to address any concerns or queries you may have regarding returns or exchanges.